Our Core Values
Our Core Values at CarOne
Teamwork through Trust and Respect
We at CarOne know how to value our people. We believe that we are able to reach our goals through cooperation. We recognize each person’s contribution and treat each other with respect.
We conduct business in an honest and straightforward manner. It is important that customers, as well as members of our team, view the company as honourable and trustworthy. This philosophy shapes many of our day-to-day business practices such as our Haggle-Free, Accident-Free Guarantee, No Commission, and Hassle-Free policies.
Commitment to Customer Enthusiasm
It is our intention to keep our customers satisfied and we continuously work at improving our service for their greater pleasure. Our showroom is designed with comfort in mind. Walk into our dealership and relax in a leather massage chair (we have two), use one of the iPads in our showroom, watch television, or hop on our free Wi-Fi. We even have self-serving kiosks in our dealership that allow you to view our entire inventory from the comfort of our showroom.
Passion for Winning
CarOne has a tradition of success that drives its leaders. We keep our eyes on the prize and relentlessly pursue excellence. This is our motto in everything we do. It’s a lot of work, but our goal is to be the best Kingston used car dealership and automotive repair centre every day.
Accountability at all Levels
It is our pleasure to have our customers depend on us to deliver on our promise of great service, hence we consistently persevere to provide high quality and efficient business results to maintain our customers’ trust in us. Car shopping should be enjoyable, you know what you’re looking for and our job to help you find the perfect vehicle for you.
Commitment to Continuous Improvement
We do not believe in resting on our laurels. There is always room for improvement and we always seek it. We remain proactive in finding ways to grow and develop in order to serve our customers better. We’re constantly seeking the feedback of our customers and we regularly make policy changes based on this information.
Hours of Operation
Monday - Thursday
9:00am - 8:00pm
9:00am - 5:00pm
10:00am - 5:00pm
11:00am - 4:00pm
Monday - Friday
7:30am - 5:30pm
9:00am - 1:00pm